Information for international guests
Documents, payment, getting here from the airport and contacting the hotel.
Documents and registration
- At check-in you need your passport and migration card, and a visa if one is required to enter Russia
- The hotel registers international guests with the migration authorities for the duration of the stay
- Visa support on request: contact us before your trip
Payment
- Visa and Mastercard cards issued outside Russia do not work in Russia
- UnionPay cards are not accepted everywhere; please check with us by phone in advance
- It is safest to carry cash in rubles
Getting here and the city
- Narimanovo Airport is 9 km away and the railway station 4 km. We’ll book a taxi
- The front desk is open 24/7, so you can check in at any time
- Astrakhan time: UTC+4
- Emergency services: 112
Contacting the hotel
Call us or send an email: phone numbers and the address are on the “Contacts” page. Short messages work best, as they are easy to translate.
Book a room
Choose your dates; confirmation will be sent by email.
Choose dates